Pay attention to the details

Whether it is a person or an enterprise, it is possible to solve the big problem by paying attention to the details of the surroundings, paying close attention to the details and dealing with the small problems.
Today, the customer sent a ticket to the goods. It needs the factory production department to help unload the goods and then walk with my air compressor. It thought it was a simple thing. But I was wrong. Although the four pallet goods were not much, the goods were all scattered when the car was opened, and the PVC material was filled with one piece. The carriage will take a lot of time and manpower, so why the goods packed so well will fall apart, details.

Originally a tray also does not need 80 yuan, is the detail question does not value, therefore the consequence eats itself. I’ve seen too many problems in my work. Machine leaking, especially the leakage of the head of the machine, most of the reason is that the head of the connecting part of the head of the machine is a single paper pad. This paper pad has no anti oil resistance and high temperature resistance. The internal temperature can reach 120 degrees Celsius when the general machine is opened. So the air compressor appears frequently oil leakage and high temperature phenomenon, is originally 10 yuan or even lower cost, but does not pay attention to details, let the frontline sales business, after-sale masters together for these things can avoid, increase the cost of after-sale.
Yes, it is true that enterprises save costs for profits, for greater economic benefits, for better profitability. But they do not pay attention to details, do not pay attention to small problems, or even do not cherish each customer’s trust in us, so it can only do a one-time sale, and sometimes even the machine products are not sold, but the bad reputation of poor quality and irresponsibility is obtained. Word of mouth is earned by oneself, and careful work can win the title of craftsman spirit instead of shouting.
I hope our factory’s purchase and production must pay attention to these details, and I hope we all have this kind of consciousness. Because big fish are big but well handled, small fish bones are thin but often easier to grip their throats, high stools you see, but often low stools are tripping people.